Hours Back Lab™.

SERVICES · CHAPTER 03

What we do.

We help Sydney service businesses redesign everyday work so AI saves time, improves consistency, and stays under human control. Four ways in, ascending: learn it yourself, have it installed, fix one workflow, or build custom software.

01Four Ways To Work With Us
01

Learn it yourself, in person.

The program. Coming soon.

Set AI up as a managed team member in your business, built session by session on your real work rather than on examples. You finish able to run it without me. The program is paused while the next round is planned, so there are no dates to book yet.

Next step

Pricing set when the next round is scheduled. Register your interest and you will hear it first.

Register your interest

Best for

Owners who want to build it themselves and keep the skill in the business. Works solo, or with a team seat covering several people from one business.

See what's included+
  • ·In-person sessions in Western Sydney, in business hours
  • ·Online sessions between the in-person ones
  • ·Session recordings and the skill library for the program duration
  • ·The capstone: your own AI business plan
  • ·Month-1 guarantee: finish month 1, and if you cannot see where AI fits your business, full refund
02

Have it installed for you, in one day.

Done for you. Onsite.

We install your AI foundation in one day. Your business written into a dossier, an AI chief of staff that works from your playbook, and a pre-trained skills pack configured to your business. Everything tested on your real work, your actual quotes, enquiries and emails, before we leave the building.

Next step

$5,500 inc GST. Two Fast Start days a month while the program cohorts run.

See Fast Start

Best for

Owners who want it working next week, not in three months.

See what's included+
  • ·Discovery session: we find the work eating your week
  • ·Business dossier: your business, out of your head and written down
  • ·Your AI chief of staff: one assistant that knows your business
  • ·A pre-trained skills pack, configured to your business
  • ·Onsite installation day, tested on your real work
  • ·Team setup and handover
  • ·AI guardrails: what is safe to put in, what stays out
  • ·Next-step roadmap, ranked by the hours it hands back
03

We rebuild the workflow that's eating your hours.

Done-with-you or done-for-you implementation.

For owners who've identified the workflow that's costing them most and want it fixed. We map it, redesign it, build it, and embed it inside the tools your business already uses. You can work alongside us or hand it off entirely.

Next step

Pricing scopes to your situation. We talk it through on the call.

Book a scoping call

Best for

Operators with a clear workflow bottleneck and budget to fix it properly.

See what's included+
  • ·Workflow discovery and mapping
  • ·Tool selection and setup
  • ·AI configuration and prompts
  • ·Testing and quality assurance
  • ·Documentation and team handover
  • ·30-day post-launch support
04

We build the tool no one's made for your business yet.

Bespoke applications, designed for your operation.

Custom AI software, built by people who've delivered enterprise systems, sized for your business. We design, build, and deploy applications hosted in your stack, owned by you. Used by operators with a process so specific that off-the-shelf tools don't cover it.

Next step

Pricing scopes to your situation. We talk it through on the call.

Book a discovery call

Best for

Operators with a unique business model or a recurring process that justifies a custom tool.

See what's included+
  • ·Discovery and requirements
  • ·Architecture and design
  • ·Build, integration, testing, deployment
  • ·Documentation and ongoing support arrangement
02How We Work

Every system we build is sized for your business and proven before it's deployed. We don't recommend tools we haven't tested. We don't build workflows we haven't run. The work you get is the work that's earned its place.

Know someone who needs this?

We pay referral partners for every paying client they bring us. That includes the in-person program and AI Fast Start. Commission scales with the engagement size, paid on signed contract.

Get in touch about partnering →
START HERE · DISCOVERY CALL

Not sure which rung fits?

The Discovery Call is 15 minutes, focused, and free. We figure out which rung to start on, or whether you need Hours Back Lab at all. Limited capacity, qualified via a short form first.

Book a Discovery Call
03FAQ

Where do I start?

Pick the rung that matches how you want to work. Not sure? A Discovery Call sorts it in 15 minutes.

  • ·Learn it yourself: the in-person AI training program.
  • ·Have it installed for you: AI Fast Start, done in one day.
  • ·Fix one workflow: Custom Workflow Automation.
  • ·Build the missing tool: Custom AI Software.

What is the difference between the program and Fast Start?

The program teaches you to build your AI foundation yourself over 90 days, for $197 a month. Fast Start installs the same foundation for you in one day, onsite, for $5,500 inc GST. They are separate offers, never bundled. Many Fast Start clients also take a program team seat, because they arrive with the first three sessions already in place.

Why is there a qualification form before the Discovery Call?

Discovery Call capacity is limited. A short qualification form makes sure the time goes to right-fit conversations, and routes everyone else to a better next step. The program, the book, or an honest "not a fit" note.

What does Done-For-You vs Done-With-You mean on the build engagements?

Done-For-You means Hours Back Lab builds the system in your environment and hands it over working. Done-With-You means Hours Back Lab designs the architecture and reviews work weekly while your tech-capable team member builds it. Same outcome, different price point.

Do I own the work afterwards?

Yes. You own everything we build.

  • ·Fast Start: the dossier, the assistant, and the skills pack live in your accounts, not ours.
  • ·Workflow Automation: a documented, working system in your tools.
  • ·Custom AI Software: source code, deployed application, and the Supabase database schema.
  • ·No platform lock-in. Ongoing management is available if you want it, never built in by default.

Hours Back Calculator · 60 seconds

See what your time leak is costing you.

Pick the work that's eating your week, slide the hours and the rate, see the dollar figure. No email required to see the result.

1. What is taking too much of your time right now?
2. How many hours a week is this taking?
1-40 hrs14 hrs
3. How many people in your business spend time on this?
4. What does an hour of this work cost?
Use the hourly cost of whoever actually does this work. Admin staff might be $80, you might be $300. Pick the person on the keyboard, not the title.
$20-$500/hr$150/hr
5. How long has this been going on?
6. What would you do with that time back? (optional)
The leak

Here's what this is costing you.

$109,200
A YEAR.
14 hours a week. Just you. At $150 an hour.

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